As a film packaging professional,
we carry out proposal sales according to needs.
Connecting customers and Kanaoka
is an important role as reception.
Business contents
１: Proposal sales of film packages to customers
Our customers are food manufacturers and trading companies that sell packages to food manufacturers.
We will proactively propose materials and designs according to customer needs.
Depending on the customer and the time of year, such as "I want to make a package with a new shape and functionality", "I want to design a package of limited products according to the season", "I want to renew the package to be more environmentally friendly", etc. Requests vary. We listen carefully to the needs of our customers and make proposals to our customers in line with their needs in cooperation with various departments within the company. Then, we will solidify the blueprints for manufacturing the package.
I often participate from the product planning stage of customers, and there are many chances that my ideas will take shape and come out to the world.
Many departments will be involved in the process of completing the package, but sales are the face of Kanaoka, the contact point for customers!It's a very important position to pull the company.
Example process for a project
２: Exchange of production requests, etc. with the factory
In order to realize the short delivery time, which is one of our strengths, cooperation between the planning department centered on sales and the manufacturing site is indispensable.
３: Complaint handling, etc.
No matter how thorough preventive measures are taken, it is the manufacturing site that cannot eliminate complaints.For example, when a defective product occurs, the cause can be determined in cooperation with other departments. It will prevent recurrence. How to respond is important so that customers can continue to make choices. Similar to quality control for investigating the cause at the manufacturing site, the role played by sales, which is the contact point, is very important.
Voices of Senior Employees - Information posted on Mynavi
In "Senior Information" of Mynavi 2024, many interviews by senior employees of the Quality Control Department can be viewed.
Please refer to this as well!
